Swollen battery in customer phone, how to explain risk?
Posted: Mon Jun 29, 2026 11:00 pm
See 1-2 swollen battery laptops/phones per week. Customer reaction: "tuloy lang gamit, dahan-dahan lang."
No. Swollen LiPo is failed thermal runaway waiting to happen. Bag near it, sleeping with phone charging, anything.
How I explain now:
No. Swollen LiPo is failed thermal runaway waiting to happen. Bag near it, sleeping with phone charging, anything.
How I explain now:
- Cells separated by punctured membrane, internal short progressing
- Heat + charge cycle accelerates the failure
- Worst case: gas vent ignites, fire, possible personal injury
- "Pwede maglakad ka sa highway na bukod sa daanan ng truck. Hindi naman lagi tumatama yung truck pero..."